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Noticeboard

We are pleased to announce the merger of Rothschild House Surgery and Markyate Surgery effective from 31st May 2017.


We believe this merger offers important patient benefits combining our strengths, enhancing our team and enabling us to further enhance patient experience. Whilst this merger obviously signifies change, we are committed to making the process of integrating the two practices seamless to you.



What does this mean for patients of Markyate Surgery?


Between now and the 31st of May the service provided to patients at Markyate Surgery will not change. After the 31st of May the Doctors providing surgeries will change. It is the intention for a regular Doctor from Rothschild House Surgery to provide surgeries at Markyate to replace those provided by Dr Sepai. Dr Walter’s surgeries at Markyate will not change. The existing services and staff at Markyate will continue as before. Dr Sepai will leave after 21 years, to pursue new ventures from June 2017. Rothschild House Surgery intends to extend additional services currently provided at Tring to Markyate patients in due course. The philosophy of Rothschild House Surgery is to provide personal care close to home from a consistent clinical team focused on continuity of care and this philosophy will be extended to Markyate. There are no current plans to change the catchment area for Markyate Surgery.


What about the surgery premises?


Rothschild House Surgery is aware of the history and current situation with regard to the Markyate Surgery premises and the need to improve these in the future. There are on-going negotiations with NHS England, Herts Valleys CCG and Dacorum Borough Council to develop new premises that Rothschild House Surgery has been involved in and is committed and determined to see this development happen for the benefit of patients.


What will happen next?


As any developments are made over the next few months Rothschild House Surgery and Markyate Surgery will keep patients informed of these.


Practice Management

Aban Sepai

A Sepai- B.Com in management-(1999)

The Practice Manager co-ordinates the administration and general organisation of the practice. She should be contacted with any non-medical queries, problems and suggestions you may have with regard to our service on 01582841718 or alternatively email: e82663.markyatesurgery@nhs.net

 

Administration:

The Surgery is well supported by an administrative team consisting of an Assistant Manager, medical secretary, receptionists and administrative personnel, most working on a part-time, shift basis.These are the people who will welcome you to the practice, make your appointments, answer your general enquiries, organise your repeat prescription and assist clerically in any referrals that may be necessary. The team ensures that each surgery session operates smoothly and efficiently.The Receptionists are your link with the rest of the practice. They may need to ask you medical details in order to work effectively. All information given to them is treated in confidence.  We are proud to have a great team of efficient and courteous receptionists, however please be aware that they have a very tough job trying to balance the needs of all.  We therefore insist that they are in turn treated in a courteous manner.  Abusive or violent behaviour towards a staff member will prompt removal from the list.

 
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