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Noticeboard

Important Information for Patients


Our Clinical System is changing (Moving to EMIS)


 


The Practice will ‘Go-live’ on a new clinical computer system on Thursday 19th October 2017. The new system (EMIS Web) is in use by most of our practice colleagues within the Herts Valleys Clinical Commissioning Group including Rothschild House Surgery. It will ensure that we are able to continue to provide a good/improved service to our Patients for years to come.


 


Over the last few months, a lot of background work has taken place to enable us to plan and prepare for the implementation of this new system. Whilst we will do our very best to ensure disruption to Patients (and Staff) is kept to the minimum, we would like to prepare you for some necessary but, temporary disruption to services.


 


We will be migrating/moving all information from the current clinical system to the new EMIS system between 13th – 18th October 2017; during this time we will have limited access to certain areas of the system and ask for your assistance with the following;


 


Routine Repeat Prescriptions


 


We will not be issuing any routine repeat prescriptions during the migration to EMIS Web. We ask that you place any requests into the surgery by Wednesday 11th October 2017. Please note, if you order your prescriptions online – this service will not be available from mid-October.


 


From Monday 11th September 2017, where clinically safe to do so; patients will be issued with two months’ supply via a post-dated prescription.


 


Please check your requirements in advance and order your prescriptions in plenty of time.


 


Appointments


 


Whilst clinics will continue to run throughout this time, they will not be bookable in advance and will be for urgent appointments only.  Further information will be provided soon.


 


Online Patient Services


 


As this is a brand new system, it will, unfortunately, be necessary for Patients to re-register to use EMIS web. Re-registration cannot take place until after ‘Go-live’. In order to minimise inconvenience we will automatically re-register existing online service patients shortly after 19th October and send out your new username and password either by email or post.


 


We plan to keep the website updated with information and posters will be placed in the Practice waiting rooms. Where necessary, we may text you with updates and ask that you ensure we have the correct details for you.


 


Thank you in advance for your continued patience, support and understanding.

 

'Friends of the Surgery Group' LEAFLET, please click on the following link:  Friends of the Surgery leaflet

PATIENT PARTICIPATION GROUP

In addition to staff working at the Practice, we have members of the Public who have formed a Patient Participation Group  affiliated to the Surgery  and who are actively involved . Meetings take place at least twice a year between the PPG and a representative from the Surgery, usually our Practice Manager.

The PPG members are representatives for our patients who are mainly based in Markyate and the surrounding villages of Flamstead, Studham, Kensworth,Slip End, Dunstable, Gaddesden Row and Redbourn.

We are currently looking for Representatives from Flamstead, Studham and Dunstable. If you are interested and can make a positive contribution to improve health services within the community, please contact the Practice Manager, Aban Sepai on : aban.sepai@nhs.net

Markyate Surgery Patients’ Participation Group

Membership list & Contact Details

Correct as of 31st March 2015

Mr.Julian Taunton (Flamstead)
Mrs Sheila.Pilkinton (Markyate)
Mrs.Anneke Kuiper (Slip End)

Ms Emma Jenkins (Markyate)- new member joined in October 2014

Mrs Patricia Zolezzi-(Markyate)-new member joined in October 2014

Mrs Abigail Toghanro -(Slip End)- new member joined in October 2014

Malcolm Davies - (Markyate) - new member joined in February 2015

Dr Sepai/Mrs Sepai (representing the Surgery)

 

If you have any queries/comments about any aspect of the services that we provide at the Surgery, Please fill out the form provided on the website.

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

 


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 
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