- Please note from Wednesday 1st April 2018 prescriptions charges will be £8.80
An Open Letter to Patients of Rothschild House Group
We are aware of an increasing number of patients expressing concern over the changes being made in the practice as demand on our services grow.
We would like to reassure all our patients that we are continually working to improve the services offered. As we have grown and as our patient count grows this does put a burden on our existing infrastructure but we continue to make the necessary changes to deal with this.
In recent months we have taken on a number of additional salaried doctors to accommodate the growing patient list. We have been adjusting patient lists to ensure that we can offer patients timely access to their named GPs and we have been recruiting additional dispensary, administrative and reception staff also – all these staff need time to undergo training in what is a busy, large and complex practice and we ask for your understanding during this period.
We welcome your feedback at all times and thank you for your support.
The Partners & Management Team
- Please click here for information and an update from Rothschild House Group
Open Day - Saturday 8th July - Our open day at Markyate on Saturday was a tremendous success.
It was lovely to see so many of you popping in to meet the staff and patient participation group.
Our HCA, Zoe was kept busy all day carrying out free health checks and blood glucose monitoring.
Thank you to all who came along, had a chat and enjoyed the refreshments.
We are pleased to announce that from July 2017 Markyate surgery will be offering an extended hours service on Monday evenings. All appointments will be pre-bookable, for more information please ask at reception.
If you need help and don't know where to turn, if you have a question or problem, you can contact HertsHelp.
They will listen to what you need and, if you would like them to, telephone people and make arrangements on your behalf.
Or they can put you in touch with organisations that can help. They will then call you to make sure that you have found the help you need.
Search the Hertfordshire Directory for community and voluntary organisations
Office hours are 8am to 6pm Monday to Friday.
Telephone: 0300 123 4044
Text: Text hertshelp to 81025
Fax: 0300 456 2365
By post: HertsHelp, Hertlands House, Primett Road, Stevenage, Herts, SG1 3EE
Promotion of Exercise & Healthy Living Schemes - further details can be found by clicking on the link on the right hand side of the screen.
PREFERRED METHOD OF CONTACT
All organisations that provide NHS services, or publicly funded adult social care must have fully implemented and conformed to the Accessible Information Standard (1605) by 31st July 2016. This means we would like to record your preferred method of contact so that you can receive your health information in a format you can understand.
For most of us our preferred method of contact is our home number or mobile number but for example, if you suffer from hard of hearing or blindness that may not be suitable for you. If you or someone you are caring for wishes us to contact you in another way, please do let us know by informing our reception teamat the surgery. We will then record your needs by highlighting it on your medical records.
Friends & Family Test - Results can be found on the Rothschild House Hroup Website via this link
Did you know that over ordering or wasting prescription medicines costs the NHS in this part of Hertfordshire £3 million each year?
There are some simple things we can all do to prevent waste:
Check which medicines you have before ordering more
Order your prescription using our online ordering service - it's quick and easy - Please bring proof of identity and ask at reception for your username and password
On your latest repeat prescription request slip provided by the practice:
Only tick the medicines you need
Please put a line through the items that you do not need
You will still be able to order these in the future.
Keeping excessive stocks of medicine at home could be dangerous for you and others. It is not safe to take a medicine that hasn’t been prescribed for you or that is out-of-date.
The money that is wasted on prescribed medicines that are not used could be spent on employing more nurses, running additional ambulances and other vital health services.
Hertfordshire Health Walks -Hertfordshire Health Walks is a countywide initiative of free, led walks and is coordinated by Countryside Management Service. It aims to help promote walking and encourage more people of all ages, backgrounds and abilities to get outdoors, get more active and reap the benefits.A long established scheme with a good variety of start points throughout the borough including Markyate, Tring, Berkhamsted, Bovingdon, Potten End, Hemel Hempstead and Kings Langley. From each starting point, there are a variety of routes for the leader to choose from, which take walkers through parks and countryside and more often than not end in a local café or pub for a well earned cup of tea and a chat. for more information please click here to visit the Hertfordshire Health Walks website.
- Shapeupherts.com are offering men between the ages 18 and 60 with a BMI over 30 a FREE 12 week weight management programme. If you would like to be referred please contact the surgery to make an appointment.
Weight Management on Referral: Slimming World and Weight Watchers
Patients with a BMI > 30 or BMI > 28 with co - morbidities (e.g. high blood pressure, diabetes, arthritis etc) can be referred for group weight loss support.
This service is funded by Public Health at Hertfordshire County Council to help clients in Hertfordshire kick start their weight loss attempt. After the initial 12 weeks funded by Hertfordshire County Council, clients will then need to continue to lose weight independently or self-fund further attendance to the commercial weight management provider. To check if you qualify for a free referral to Weight Watchers or Slimming World click on this link Do_I_qualify_for_FREE_Weight_Watchers_or_Slimming_World_on_Referral.pdf If you qualify and would like to be referred simply make an appointment with a doctor or nurse at the Markyate Surgery
Upcoming Practice Closures:
On the afternoon of Tuesday 22nd May all sites of Rothshild House Surgery will be closed for staff training from 1pm.
We will be reopening our main site in Tring at 5pm for our extended hours clinic as normal.
During this time any patients seeking medical advice should call 111 or, in the event of an emergency, dial 999.
We apologise for the inconvenience and thank you for your understanding.
Extended Access is a government initiative that requires our Clinical Commissioning Group to offer patients appointments outside of core hours. This differs from, and is in addition to our existing hours sessions offered at two of our sites. The main difference is that it will be organised and operated by our local federation: Dacorum Healthcare Providers (DHP) who will employ clinical, administrative and reception staff to run this service.
The service will be operated as a locality (for us, this is Dacorum) and will service all 18 practices in the Dacorum area. Appointments will be offered at three different locations, known as hubs, across the locality. It is envisaged there will be two hubs in Hemel Hempstead and one in Tring at The New Surgery. The service will commence during May and all Dacorum patients will be able to book appointments via their own practice to be seen outside of core hours at one of the hubs.
We are working with DHP to get this service running and will keep you informed on progress.