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Noticeboard

We would like to thank you all for your patience, support and understanding during the change of our clinical system.  If you were an online service user we are in the process of sending you guidance to use this service again.

Appointments  

Doors and telephone lines are open between the hours of 08.00 - 13.00 and 14.00 - 18.30, Monday to Friday.

Our aim is to help you in 3 different ways:

You may  wish to either see a doctor, nurse, or book a telephone appointment and the doctor will assess your situation. We have urgent slots throughout the day.

Pre-bookables – you can book up to a month in advance with doctors and upto 6 weeks with  the nurse.

 Book on the day – these are appointments that CAN ONLY be booked by phoning in from 8:00 A.M. onwards on the day, we keep some slots as 'urgent' if you have to be seen urgently.

 Contact the Surgery by phone on: 01582 841559. 

Online Booking : For your convenience, we offer the facility of booking and cancelling appointments and requesting repeat prescriptions on line. Please request a personal username and password from our reception team.

We cannot guarantee that we can give you an appointment with a named doctor but will attempt to accommodate requests where possible 

Continuity of Care

You have the choice to see any of our doctors or nurse.

However, we value continuity of care. This means dealing with, either seeing or by telephone, the same doctor or nurse for the same episode of illness. We know this leads to better care and it also helps the doctor or nurse to look after your needs appropriately.Therefore we encourage you to see the same person throughout a particular episode of care whenever possible.

Cancellations 

Please inform the Surgery as soon as possible if you are unable to keep your appointment, so that it may be made available to someone else.

Action will be taken on frequent non-attendees, who may not have a genuine reason.

 
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