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Noticeboard

We are pleased to announce the merger of Rothschild House Surgery and Markyate Surgery effective from 31st May 2017.


We believe this merger offers important patient benefits combining our strengths, enhancing our team and enabling us to further enhance patient experience. Whilst this merger obviously signifies change, we are committed to making the process of integrating the two practices seamless to you.



What does this mean for patients of Markyate Surgery?


Between now and the 31st of May the service provided to patients at Markyate Surgery will not change. After the 31st of May the Doctors providing surgeries will change. It is the intention for a regular Doctor from Rothschild House Surgery to provide surgeries at Markyate to replace those provided by Dr Sepai. Dr Walter’s surgeries at Markyate will not change. The existing services and staff at Markyate will continue as before. Dr Sepai will leave after 21 years, to pursue new ventures from June 2017. Rothschild House Surgery intends to extend additional services currently provided at Tring to Markyate patients in due course. The philosophy of Rothschild House Surgery is to provide personal care close to home from a consistent clinical team focused on continuity of care and this philosophy will be extended to Markyate. There are no current plans to change the catchment area for Markyate Surgery.


What about the surgery premises?


Rothschild House Surgery is aware of the history and current situation with regard to the Markyate Surgery premises and the need to improve these in the future. There are on-going negotiations with NHS England, Herts Valleys CCG and Dacorum Borough Council to develop new premises that Rothschild House Surgery has been involved in and is committed and determined to see this development happen for the benefit of patients.


What will happen next?


As any developments are made over the next few months Rothschild House Surgery and Markyate Surgery will keep patients informed of these.


Appointments  

Doors and telephone lines are open between the hours of 08.00 - 13.00 and 14.00 - 18.30, Monday to Friday.

Our aim is to help you in 3 different ways:

You may  wish to either see a doctor, nurse, or book a telephone appointment and the doctor will assess your situation. We have urgent slots throughout the day.

Pre-bookables – you can book up to a month in advance with doctors and upto 6 weeks with  the nurse.

 Book on the day – these are appointments that CAN ONLY be booked by phoning in from 8:00 A.M. onwards on the day, we keep some slots as 'urgent' if you have to be seen urgently.

 Contact the Surgery by phone on: 01582 841559. 

Online Booking : For your convenience, we offer the facility of booking and cancelling appointments and requesting repeat prescriptions on line. Please request a personal username and password from our reception team.

We cannot guarantee that we can give you an appointment with a named doctor but will attempt to accommodate requests where possible 

Continuity of Care

You have the choice to see any of our doctors or nurse.

However, we value continuity of care. This means dealing with, either seeing or by telephone, the same doctor or nurse for the same episode of illness. We know this leads to better care and it also helps the doctor or nurse to look after your needs appropriately.Therefore we encourage you to see the same person throughout a particular episode of care whenever possible.

Cancellations 

Please inform the Surgery as soon as possible if you are unable to keep your appointment, so that it may be made available to someone else.

Action will be taken on frequent non-attendees, who may not have a genuine reason.

 
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