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Noticeboard

It’s been a little over a month since Rothschild House and Markyate surgeries merged.  We are so pleased to be working with the local community in Markyate and would like to thank everyone for being patient with us during this transition.


Many thanks to those of you who attended our Open Day on Saturday 8th July; it was a fantastic day. We got the opportunity to meet over ninety of our patients, offer them health checks and answer their questions.


The two most commonly asked questions were:



  1. Whether patients would have a named doctor

  2. and

  3. What the plan is for new premises


The named doctor for all patients registered at Markyate surgery will be Dr Choudhury.  Dr Ravichander and one other, soon to be appointed doctor will also be covering the surgery.


Sadly, we will be saying goodbye to Dr Walters who retires in August, we would like to take this opportunity to thank Dr Walters for her invaluable service to the community, her kind assistance during the transition period and wish her a thoroughly enjoyable retirement. 


Unfortunately, the building previously designated for the new premises has been found to be unacceptable.  We are actively trying to secure new premises for the surgery and remain in regular contact with Dacorum Borough Council and NHS England in regards to this. We’re hoping to have news for you regarding premises very soon – watch this space!


For those patients unable to attend the Open Day, we would still love to hear your opinions on the merger and invite you to share them with us via an online survey we have created.


Click on this link to view the survey: https://www.surveymonkey.co.uk/r/DS8H2DG

Appointments  

Doors and telephone lines are open between the hours of 08.00 - 13.00 and 14.00 - 18.30, Monday to Friday.

Our aim is to help you in 3 different ways:

You may  wish to either see a doctor, nurse, or book a telephone appointment and the doctor will assess your situation. We have urgent slots throughout the day.

Pre-bookables – you can book up to a month in advance with doctors and upto 6 weeks with  the nurse.

 Book on the day – these are appointments that CAN ONLY be booked by phoning in from 8:00 A.M. onwards on the day, we keep some slots as 'urgent' if you have to be seen urgently.

 Contact the Surgery by phone on: 01582 841559. 

Online Booking : For your convenience, we offer the facility of booking and cancelling appointments and requesting repeat prescriptions on line. Please request a personal username and password from our reception team.

We cannot guarantee that we can give you an appointment with a named doctor but will attempt to accommodate requests where possible 

Continuity of Care

You have the choice to see any of our doctors or nurse.

However, we value continuity of care. This means dealing with, either seeing or by telephone, the same doctor or nurse for the same episode of illness. We know this leads to better care and it also helps the doctor or nurse to look after your needs appropriately.Therefore we encourage you to see the same person throughout a particular episode of care whenever possible.

Cancellations 

Please inform the Surgery as soon as possible if you are unable to keep your appointment, so that it may be made available to someone else.

Action will be taken on frequent non-attendees, who may not have a genuine reason.

 
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