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Noticeboard

We are pleased to announce the merger of Rothschild House Surgery and Markyate Surgery effective from 31st May 2017.


We believe this merger offers important patient benefits combining our strengths, enhancing our team and enabling us to further enhance patient experience. Whilst this merger obviously signifies change, we are committed to making the process of integrating the two practices seamless to you.



What does this mean for patients of Markyate Surgery?


Between now and the 31st of May the service provided to patients at Markyate Surgery will not change. After the 31st of May the Doctors providing surgeries will change. It is the intention for a regular Doctor from Rothschild House Surgery to provide surgeries at Markyate to replace those provided by Dr Sepai. Dr Walter’s surgeries at Markyate will not change. The existing services and staff at Markyate will continue as before. Dr Sepai will leave after 21 years, to pursue new ventures from June 2017. Rothschild House Surgery intends to extend additional services currently provided at Tring to Markyate patients in due course. The philosophy of Rothschild House Surgery is to provide personal care close to home from a consistent clinical team focused on continuity of care and this philosophy will be extended to Markyate. There are no current plans to change the catchment area for Markyate Surgery.


What about the surgery premises?


Rothschild House Surgery is aware of the history and current situation with regard to the Markyate Surgery premises and the need to improve these in the future. There are on-going negotiations with NHS England, Herts Valleys CCG and Dacorum Borough Council to develop new premises that Rothschild House Surgery has been involved in and is committed and determined to see this development happen for the benefit of patients.


What will happen next?


As any developments are made over the next few months Rothschild House Surgery and Markyate Surgery will keep patients informed of these.


Help us to Help You

Help us to help you

Before your appointment

  • Write down your two or three most important questions.
  • List or bring all your medicines and pills - including vitamins and supplements.
  • Write down details of your symptoms, including when they started and what makes them better or worse.
  • Ask for an interpreter or communication support, if needed.
  • Ask a friend or family member to come with you,if you like.

During your appointment

  • Don't be afraid to ask if you don't understand. For example,'Can you say that again? I still don't understand.'
  • If you don't understand any words, ask for them to be written down and explained.
  • Write things down, or ask a family member or friend to take notes.

Before leaving your appointment

Check that:

  • you've covered everything on your list
  • you understand, for example 'Can I just check I understood what you said?'
  • you know what should happen next - and when.

Ask:

  • who to contact if you have any more problems or questions
  • about support groups and where to go for reliable information, and
  • for copies of letters written about you. You are entitled to see them.

After your appointment, don't forget the following

  • Write down what you discussed and what happens next. Keep your notes.
  • Book any tests that you can and put the dates in your diary.
  • Ask what's happening if you are not sent your appointment details.
  • Ask for the results of any tests and what they mean.
  • You can view your records online, if you have registered for this.
  • You can book a telephone consultation with your doctor to discuss your test results.

 




 
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