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Noticeboard

It’s been a little over a month since Rothschild House and Markyate surgeries merged.  We are so pleased to be working with the local community in Markyate and would like to thank everyone for being patient with us during this transition.


Many thanks to those of you who attended our Open Day on Saturday 8th July; it was a fantastic day. We got the opportunity to meet over ninety of our patients, offer them health checks and answer their questions.


The two most commonly asked questions were:



  1. Whether patients would have a named doctor

  2. and

  3. What the plan is for new premises


The named doctor for all patients registered at Markyate surgery will be Dr Choudhury.  Dr Ravichander and one other, soon to be appointed doctor will also be covering the surgery.


Sadly, we will be saying goodbye to Dr Walters who retires in August, we would like to take this opportunity to thank Dr Walters for her invaluable service to the community, her kind assistance during the transition period and wish her a thoroughly enjoyable retirement. 


Unfortunately, the building previously designated for the new premises has been found to be unacceptable.  We are actively trying to secure new premises for the surgery and remain in regular contact with Dacorum Borough Council and NHS England in regards to this. We’re hoping to have news for you regarding premises very soon – watch this space!


For those patients unable to attend the Open Day, we would still love to hear your opinions on the merger and invite you to share them with us via an online survey we have created.


Click on this link to view the survey: https://www.surveymonkey.co.uk/r/DS8H2DG

Help us to Help You

Help us to help you

Before your appointment

  • Write down your two or three most important questions.
  • List or bring all your medicines and pills - including vitamins and supplements.
  • Write down details of your symptoms, including when they started and what makes them better or worse.
  • Ask for an interpreter or communication support, if needed.
  • Ask a friend or family member to come with you,if you like.

During your appointment

  • Don't be afraid to ask if you don't understand. For example,'Can you say that again? I still don't understand.'
  • If you don't understand any words, ask for them to be written down and explained.
  • Write things down, or ask a family member or friend to take notes.

Before leaving your appointment

Check that:

  • you've covered everything on your list
  • you understand, for example 'Can I just check I understood what you said?'
  • you know what should happen next - and when.

Ask:

  • who to contact if you have any more problems or questions
  • about support groups and where to go for reliable information, and
  • for copies of letters written about you. You are entitled to see them.

After your appointment, don't forget the following

  • Write down what you discussed and what happens next. Keep your notes.
  • Book any tests that you can and put the dates in your diary.
  • Ask what's happening if you are not sent your appointment details.
  • Ask for the results of any tests and what they mean.
  • You can view your records online, if you have registered for this.
  • You can book a telephone consultation with your doctor to discuss your test results.

 




 
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