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Noticeboard

Important Information for Patients


Our Clinical System is changing (Moving to EMIS)


 


The Practice will ‘Go-live’ on a new clinical computer system on Thursday 19th October 2017. The new system (EMIS Web) is in use by most of our practice colleagues within the Herts Valleys Clinical Commissioning Group including Rothschild House Surgery. It will ensure that we are able to continue to provide a good/improved service to our Patients for years to come.


 


Over the last few months, a lot of background work has taken place to enable us to plan and prepare for the implementation of this new system. Whilst we will do our very best to ensure disruption to Patients (and Staff) is kept to the minimum, we would like to prepare you for some necessary but, temporary disruption to services.


 


We will be migrating/moving all information from the current clinical system to the new EMIS system between 13th – 18th October 2017; during this time we will have limited access to certain areas of the system and ask for your assistance with the following;


 


Routine Repeat Prescriptions


 


We will not be issuing any routine repeat prescriptions during the migration to EMIS Web. We ask that you place any requests into the surgery by Wednesday 11th October 2017. Please note, if you order your prescriptions online – this service will not be available from mid-October.


 


From Monday 11th September 2017, where clinically safe to do so; patients will be issued with two months’ supply via a post-dated prescription.


 


Please check your requirements in advance and order your prescriptions in plenty of time.


 


Appointments


 


Whilst clinics will continue to run throughout this time, they will not be bookable in advance and will be for urgent appointments only.  Further information will be provided soon.


 


Online Patient Services


 


As this is a brand new system, it will, unfortunately, be necessary for Patients to re-register to use EMIS web. Re-registration cannot take place until after ‘Go-live’. In order to minimise inconvenience we will automatically re-register existing online service patients shortly after 19th October and send out your new username and password either by email or post.


 


We plan to keep the website updated with information and posters will be placed in the Practice waiting rooms. Where necessary, we may text you with updates and ask that you ensure we have the correct details for you.


 


Thank you in advance for your continued patience, support and understanding.

What to expect when having a Blood Test

You have been asked to have a blood test either by your Doctor or for routine monitoring because you are on regular medication.  Unless you bring a form from the hospital, your GP will have requested which blood tests are required. Please discuss any results with your Doctor.

    • You may have been asked to fast (not to eat or drink) for 12 hours before your blood test. However, you may take any medication that you normally take. It is advisable to drink plenty of plain water.

    • When you attend for your appointment your details will be checked to confirm your name and date of birth. The procedure will be explained to you.

    • To make sure their hands are as clean as possible before touching your arm the Nurse/Healthcare Assistant will have washed his/her hands before you enter the room. They will then apply special gel and may wear protective gloves. It is not necessary for your arm to be swabbed with an alcohol wipe prior to having blood taken; in fact it is not advised.

    • A tight band will be placed around your arm. This may feel a little uncomfortable, but should not be painful and will only last for a very short time.

    • The Nurse will feel for a suitable vein. Once the vein has been found you will be warned that there will be a small sting or scratch.  This is the needle going into your vein.

    • When all the vials have been taken the band on your arm will be removed. The needle will be removed and you will be asked to apply firm but gentle pressure to the pad placed over the site.  Pressure reduces the likelihood of bruising.
    • Markyate Surgery takes blood from hundreds of patients every year and the majority of people do not experience any problems.  Taking blood is a safe procedure although it is invasive, patients may feel a small amount of discomfort, but should not experience severe pain.  You may have some minor bruising and some mild tenderness over the site for a day or so.

    • Possible side effects

Markyate Surgery takes blood from hundreds of patients every year and the majority of people do not experience any problems.  Taking blood is a safe procedure although it is invasive, patients may feel a small amount of discomfort, but should not experience severe pain.  You may have some minor bruising and some mild tenderness over the site for a day or so.

Please do not wait if you are worried that something has gone wrong,  We want to help you as soon as possible, so please let the Nurse know and they may advise you to see your own Doctor to help reassure you.

 

 
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